by Chris Pohts | Nov 30, 2024 | Business
Artificial Intelligence is no longer a technology reserved for companies with big budgets. Today, small businesses can access AI tools that help in several ways. Such as streamlining operations, improving customer experiences, and boosting profits. The rise of...
by Chris Pohts | Nov 25, 2024 | Business
Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 55% of customers like self-serve customer service over speaking to a...
by Scott Millar | Oct 10, 2024 | Business, Business Continuity, Cybersecurity, IT Management
As Ben Franklin famously said, “Nothing is certain but death and taxes.” If he were alive today, he might also add cyberattacks to that list. For businesses across northern New Jersey, especially those with larger office footprints, cybersecurity is no longer a...
by Chris Pohts | Jul 10, 2024 | Business
Shiny new tech can be exciting! It promises increased efficiency, happier employees, and a competitive edge. It’s also necessary to stay competitive in today’s technology-driven business world.But that promise can turn into a financial nightmare if you neglect two...
by Chris Pohts | Apr 25, 2024 | Business
Cloud computing has revolutionized the way businesses operate. It offers scalability, flexibility, and cost-efficiency. But cloud services also come with a downside: cloud waste.Cloud waste is the unnecessary spending of resources and money on cloud services. These...
by Chris Pohts | Feb 8, 2024 | Business, Cybersecurity
You might think that cyber criminals are only interested in large companies or those with huge financial assets. After all, that’s where the big bucks are, right? Think again. Recent reports have shown that cyber criminals are casting their nets wide, targeting...
